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Business · 9609 AS and A Level

Business formulas

Every calculation on the Cambridge 9609 syllabus. What it is, when to use it, a worked example and what the answer tells you. AS topics come first, then the A Level ones.

AS · June 2027

A Level

AS and A Level

Costs, revenue and profit AS

Revenue

Revenue = price × quantity sold

Use it whenyou need the money coming in from sales. Also called sales revenue or turnover.

Example 1

A barber charges £18 a cut and does 450 cuts a month. Find the monthly revenue.

Times the price by the quantity

£18 × 450 = £8,100

Example 2 · find the quantity

A café takes £6,000 in a month selling coffee at £2.50. How many coffees did it sell?

Turn the formula round: quantity = revenue ÷ price

£6,000 ÷ £2.50 = 2,400 coffees

Revenue is not profit. It is the money in before any costs are paid.

Total cost

Total cost = fixed costs + (variable cost per unit × quantity)

Use it whenyou need all the costs at one level of output. Fixed costs (rent, salaries) stay the same. Variable costs (materials) go up with every unit made.

Example 1

A candle maker has fixed costs of £2,000 a month. Each candle costs £3 in materials. Find the total cost of making 500 candles.

Find total variable cost

£3 × 500 = £1,500

Add the fixed costs

£2,000 + £1,500 = £3,500

Example 2 · find the variable cost per unit

Total cost is £4,400 for 600 candles. Fixed costs are £2,000. Find the variable cost per candle.

Take the fixed costs off

£4,400 − £2,000 = £2,400

Divide by the quantity

£2,400 ÷ 600 = £4

Unit cost (average cost)

Unit cost = total cost ÷ output

Use it whenyou need the cost of making one item on average. Useful for pricing and for economies of scale.

Example 1

Making 500 candles costs £3,500 in total. Find the unit cost.

Divide total cost by output

£3,500 ÷ 500 = £7 per candle

Example 2 · output doubles

Fixed costs are £2,000 and each candle costs £3 in materials. Find the unit cost at 1,000 candles.

Find total cost first

£2,000 + (£3 × 1,000) = £5,000

Divide by output

£5,000 ÷ 1,000 = £5 per candle

What it tells youUnit cost fell from £7 to £5 because the same fixed costs are spread over more candles. That is why higher output can mean lower prices or higher profit.

Profit (or loss)

Profit = total revenue − total cost

Use it whenyou need to know if the business made money. A negative answer is a loss.

Example 1 · profit

A candle maker sells 500 candles at £10. Fixed costs are £2,000 and materials are £3 a candle. Find the profit.

Find revenue

£10 × 500 = £5,000

Find total cost

£2,000 + (£3 × 500) = £3,500

Take cost from revenue

£5,000 − £3,500 = £1,500 profit

Example 2 · loss

Same business, but it only sells 250 candles.

Find revenue

£10 × 250 = £2,500

Find total cost

£2,000 + (£3 × 250) = £2,750

Take cost from revenue

£2,500 − £2,750 = −£250, a loss of £250

Percentage change

Percentage change = change ÷ original × 100

Use it whena figure (sales, profit, costs) has gone up or down and you want the change as a percentage. Case studies are full of these.

Example 1 · increase

Revenue rose from £40,000 to £46,000. Find the percentage increase.

Find the change

£46,000 − £40,000 = £6,000

Divide by the ORIGINAL

6,00040,000 = 0.15

Times by 100

0.15 × 100 = 15% increase

Example 2 · decrease

Profit fell from £12,000 to £9,000. Find the percentage decrease.

Find the change

£12,000 − £9,000 = £3,000

Divide by the ORIGINAL

3,00012,000 = 0.25

Times by 100

0.25 × 100 = 25% decrease

Always divide by the old figure, never the new one.

Contribution and break-even AS

Contribution per unit

Contribution per unit = selling price − variable cost per unit

Use it whenyou need to know how much each sale adds towards paying the fixed costs. It is the first step for break-even.

Example

A candle sells for £10 and costs £3 in materials. Find the contribution per candle.

Take variable cost from price

£10 − £3 = £7

What it tells youEach candle sold puts £7 towards the fixed costs. Once the fixed costs are covered, every extra £7 is profit.

Total contribution

Total contribution = contribution per unit × quantity sold · Profit = total contribution − fixed costs

Use it whenyou need profit quickly with contribution costing, or you are deciding whether to accept an order.

Example 1

Contribution is £7 a candle and 500 are sold. Find the total contribution.

Times contribution per unit by quantity

£7 × 500 = £3,500

Example 2 · profit

Fixed costs are £2,000. Find the profit.

Take fixed costs from total contribution

£3,500 − £2,000 = £1,500

Same answer as revenue minus total cost. It is just quicker.

Break-even output

Break-even output = fixed costs ÷ contribution per unit

Use it whenyou need how many units must be sold to cover all costs, so profit is zero.

Example 1

A barber has fixed costs of £1,200 a month. He charges £15 a cut and each cut costs £3 in products. Find the break-even output.

Find contribution per unit

£15 − £3 = £12

Divide fixed costs by it

£1,200 ÷ £12 = 100 cuts a month

Example 2 · not a whole number

Fixed costs £2,000, contribution £7 a candle. Find the break-even output.

Divide fixed costs by contribution

£2,000 ÷ £7 = 285.71...

Always round UP. 285 candles would still make a small loss

286 candles

The answer is in units (cuts, candles, rooms), not pounds. To get break-even revenue, times it by the price.

Margin of safety

Margin of safety = actual output − break-even output

Use it whenyou're asked how far sales could fall before the business makes a loss.

Example

The barber breaks even at 100 cuts and actually does 160 cuts a month. Find the margin of safety.

Take break-even from actual output

160 − 100 = 60 cuts

What it tells youSales could fall by 60 cuts a month before he makes a loss. A bigger margin of safety means less risk.

Target profit output

Output needed = (fixed costs + target profit) ÷ contribution per unit

Use it whenthe owner wants a set amount of profit and you need how many units that takes.

Example

The barber has fixed costs of £1,200 and a contribution of £12 a cut. He wants £600 profit a month. How many cuts does he need?

Add the target profit to fixed costs

£1,200 + £600 = £1,800

Divide by contribution per unit

£1,800 ÷ £12 = 150 cuts

If it is not a whole number, round UP, just like break-even.

Cash, working capital and budgets AS

Net cash flow and closing balance

Net cash flow = cash in − cash out · Closing balance = opening balance + net cash flow

Use it whenyou're filling in or checking a cash flow forecast. This month's closing balance is next month's opening balance.

Example 1

Opening balance £2,000. Cash in £8,500. Cash out £10,000. Find the net cash flow and closing balance.

Find net cash flow

£8,500 − £10,000 = −£1,500

Add it to the opening balance

£2,000 + (−£1,500) = £500

Example 2 · goes negative

Opening balance £500. Cash in £6,000. Cash out £7,200. Find the closing balance.

Find net cash flow

£6,000 − £7,200 = −£1,200

Add it to the opening balance

£500 + (−£1,200) = −£700

What it tells youA negative closing balance means the business needs an overdraft or must cut spending, chase customers or delay payments to get through the month.

Working capital

Working capital = current assets − current liabilities

Use it whenyou need the money available to run the business day to day. Current assets: inventory, trade receivables, cash. Current liabilities: trade payables, overdraft.

Example

A shop has inventory £20,000, trade receivables £15,000 and cash £10,000. It owes suppliers £25,000 and has an overdraft of £5,000. Find its working capital.

Add up current assets

£20,000 + £15,000 + £10,000 = £45,000

Add up current liabilities

£25,000 + £5,000 = £30,000

Take one from the other

£45,000 − £30,000 = £15,000

What it tells youPositive working capital means it can pay its short-term bills. Negative is a warning sign. Too much can also be bad: cash stuck in stock earns nothing.

Budget variances

Variance = actual − budget, then decide favourable (F) or adverse (A)

Use it whenyou compare what happened with what was planned. Good for profit = favourable. Bad for profit = adverse.

Example 1 · revenue

Budgeted revenue was £20,000. Actual revenue was £18,000.

Find the difference

£20,000 − £18,000 = £2,000

Revenue is BELOW budget, which is bad for profit

£2,000 adverse (A)

Example 2 · cost

Budgeted wages were £5,000. Actual wages were £4,600.

Find the difference

£5,000 − £4,600 = £400

A cost BELOW budget is good for profit

£400 favourable (F)

Revenue above budget = F. Revenue below = A. Cost below budget = F. Cost above = A.

Marketing AS

Market share

Market share = firm's sales ÷ total market sales × 100

Use it whenyou need one firm's slice of the whole market. Also a way of measuring business size.

Example

A firm sells £60,000 in a market worth £300,000. Find its market share.

Divide the firm's sales by the market

60,000300,000 = 0.2

Times by 100

0.2 × 100 = 20%

Check both figures are in the same units. £60,000 and £0.3m must both become pounds first.

Market growth

Market growth = change in market size ÷ old market size × 100

Use it whenyou need how fast the whole market is growing. It feeds into the Boston Matrix.

Example

A market was worth £400,000 last year and £500,000 this year. Find the market growth.

Find the change

£500,000 − £400,000 = £100,000

Divide by the OLD size

100,000400,000 = 0.25

Times by 100

0.25 × 100 = 25%

Mark-up (cost-plus pricing)

Price = cost + (mark-up % of cost)

Use it whena firm sets its price by adding a percentage on top of what the product costs.

Example 1 · find the price

A candle costs £8 to make. The mark-up is 25%. Find the selling price.

Find the mark-up

£8 × 25 ÷ 100 = £2

Add it to the cost

£8 + £2 = £10

Example 2 · find the mark-up %

An item costs £20 and sells for £26. Find the mark-up.

Find the mark-up in pounds

£26 − £20 = £6

Divide by the COST and times by 100

620 × 100 = 30%

The mark-up is a percentage of the cost, never of the selling price.

Price elasticity of demand (PED)

PED = % change in quantity demanded ÷ % change in price

Use it whenyou need to know how much sales react to a price change, and whether a price rise will raise or cut revenue.

Example 1 · elastic

Price rises by 10% and sales fall by 25%. Find the PED.

Quantity goes on top

−25 ÷ 10 = −2.5

Ignore the minus. Above 1 means elastic

Elastic: sales react a lot

Example 2 · from prices and sales

A barber raises his price from £10 to £11. Sales fall from 400 to 380 cuts. Find the PED.

% change in quantity

(380 − 400) ÷ 400 × 100 = −5%

% change in price

(11 − 10) ÷ 10 × 100 = 10%

Divide quantity by price

−5 ÷ 10 = −0.5

Below 1, so inelastic. Check revenue

£10 × 400 = £4,000 → £11 × 380 = £4,180

What it tells youInelastic (below 1): a price rise increases revenue. Elastic (above 1): a price rise cuts revenue, so a price cut may be better.

People and operations AS

Labour productivity

Labour productivity = output ÷ number of workers (in a time period)

Use it whenyou need how much each worker produces.

Example

5 bakers make 1,000 loaves a week. Find the labour productivity.

Divide output by workers

1,000 ÷ 5 = 200 loaves per baker per week

What it tells youHigher productivity means a lower labour cost for each unit, so the firm can cut prices or earn more profit. Always say the time period.

Labour turnover

Labour turnover = number of staff leaving ÷ average number of staff × 100

Use it whenyou need the share of the workforce that left in a year.

Example

A café started the year with 40 staff and ended with 44. 6 staff left. Find the labour turnover to 1 decimal place.

Find the average number of staff

(40 + 44) ÷ 2 = 42

Divide leavers by the average

642 = 0.1428...

Times by 100 and round

14.3%

What it tells youHigh turnover means extra recruitment and training costs and may point to low morale. Compare it with other firms in the industry.

Capacity utilisation

Capacity utilisation = actual output ÷ maximum possible output × 100

Use it whenyou need how much of its capacity a business is actually using.

Example

A hotel has 80 rooms. Tonight 60 are full. Find the capacity utilisation.

Divide output by maximum capacity

6080 = 0.75

Times by 100

75%

What it tells youHigh utilisation spreads fixed costs, so unit costs are low. Near 100% leaves no room for extra orders or maintenance and staff may be stretched. Low utilisation means high unit costs.

Added value

Added value = selling price − cost of bought-in materials

Use it whenyou need how much value the business creates through its own work, branding or service.

Example

A café sells a sandwich for £4.50. The bread and fillings cost £1.20. Find the added value.

Take bought-in materials from price

£4.50 − £1.20 = £3.30

Added value is not profit. Wages, rent and other costs still come out of the £3.30.

Reorder level and reorder quantity

Reorder level = (daily usage × lead time in days) + buffer stock · Reorder quantity = maximum stock − buffer stock

Use it whenyou're reading an inventory control chart. Lead time is how long a delivery takes to arrive.

Example 1 · reorder level

A shop uses 40 units a day. Deliveries take 5 days. Buffer stock is 100 units. Find the reorder level.

Times daily usage by lead time

40 × 5 = 200

Add the buffer stock

200 + 100 = 300 units

Example 2 · reorder quantity

Maximum stock is 800 units and buffer stock is 100 units. How much should be ordered each time?

Take buffer from maximum

800 − 100 = 700 units

Financial statements A Level

Gross profit

Gross profit = revenue − cost of sales · Cost of sales = opening inventory + purchases − closing inventory

Use it whenyou're building or reading a statement of profit or loss. Cost of sales is the cost of the goods actually sold.

Example 1

Revenue £200,000. Cost of sales £80,000. Find the gross profit.

Take cost of sales from revenue

£200,000 − £80,000 = £120,000

Example 2 · find cost of sales first

Opening inventory £10,000, purchases £85,000, closing inventory £15,000.

Add opening inventory and purchases

£10,000 + £85,000 = £95,000

Take off closing inventory (not sold yet)

£95,000 − £15,000 = £80,000

Operating profit and profit for the year

Operating profit = gross profit − expenses · Profit for the year = operating profit − finance costs − tax

Use it whenyou're working down a statement of profit or loss. Expenses are overheads like wages, rent and marketing. Finance costs are interest.

Example 1

Gross profit £120,000. Expenses £80,000. Find the operating profit.

Take expenses from gross profit

£120,000 − £80,000 = £40,000

Example 2

Finance costs are £5,000 and tax is £7,000. Find the profit for the year.

Take off finance costs

£40,000 − £5,000 = £35,000

Take off tax

£35,000 − £7,000 = £28,000

Straight-line depreciation

Annual depreciation = (cost − residual value) ÷ useful life in years

Use it whena non-current asset (van, machine) loses value over time. Residual value is what it can be sold for at the end.

Example 1

A van costs £24,000. It will last 5 years and then sell for £4,000. Find the annual depreciation.

Take residual value from cost

£24,000 − £4,000 = £20,000

Divide by the years

£20,000 ÷ 5 = £4,000 a year

Example 2 · net book value

What is the van worth in the accounts after 3 years?

Find 3 years of depreciation

3 × £4,000 = £12,000

Take it from the cost

£24,000 − £12,000 = £12,000

Ratio analysis A Level

Gross profit margin

Gross profit margin = gross profit ÷ revenue × 100

Use it whenyou need how much of each £1 of sales is left after paying for the goods sold.

Example

Revenue £200,000. Gross profit £120,000. Find the gross profit margin.

Divide gross profit by revenue

120,000200,000 = 0.6

Times by 100

60%

What it tells you60p of every £1 of sales is left after the cost of the goods. A falling margin can mean rising supplier costs or price cutting.

Profit margin (operating profit margin)

Profit margin = operating profit ÷ revenue × 100

Use it whenyou need how much of each £1 of sales is left after ALL operating costs.

Example

Revenue £200,000. Operating profit £40,000. Find the profit margin.

Divide operating profit by revenue

40,000200,000 = 0.2

Times by 100

20%

What it tells youCompare it with the gross margin. A big gap (here 60% down to 20%) means expenses are high, so look at overheads.

Return on capital employed (ROCE)

ROCE = operating profit ÷ capital employed × 100 · Capital employed = equity + non-current liabilities

Use it whenyou need how much profit each £1 invested in the business earns. It is the key profitability ratio.

Example

Equity £150,000. Non-current liabilities £50,000. Operating profit £40,000. Find the ROCE.

Find capital employed

£150,000 + £50,000 = £200,000

Divide operating profit by it

40,000200,000 = 0.2

Times by 100

20%

What it tells youHigher is better. Compare it with the interest rate: if ROCE is below what a bank would pay, the owners could do better elsewhere.

Current ratio

Current ratio = current assets ÷ current liabilities

Use it whenyou need to judge liquidity: can the business pay its short-term debts?

Example 1

Current assets £60,000. Current liabilities £30,000. Find the current ratio.

Divide current assets by current liabilities

£60,000 ÷ £30,000 = 2, written 2 : 1

Example 2 · a worry

Current assets £18,000. Current liabilities £24,000.

Divide

£18,000 ÷ £24,000 = 0.75, written 0.75 : 1

What it tells youAbout 1.5 to 2 is often seen as comfortable. Below 1 means it may struggle to pay short-term debts. Far above 2 can mean too much cash or stock sitting idle.

Acid test (liquid) ratio

Acid test = (current assets − inventory) ÷ current liabilities

Use it whenyou want a stricter liquidity test. Inventory is left out because it can be slow to turn into cash.

Example

Current assets £60,000, including inventory of £30,000. Current liabilities £30,000. Find the acid test ratio.

Take inventory off current assets

£60,000 − £30,000 = £30,000

Divide by current liabilities

£30,000 ÷ £30,000 = 1, written 1 : 1

What it tells youAround 1 is usually fine. Below 1 means it relies on selling stock to pay its debts. The acid test is never bigger than the current ratio.

Gearing

Gearing = non-current liabilities ÷ capital employed × 100

Use it whenyou need how much of the long-term finance comes from borrowing. Capital employed = equity + non-current liabilities.

Example 1 · low gearing

Equity £150,000. Non-current liabilities £50,000. Find the gearing.

Find capital employed

£150,000 + £50,000 = £200,000

Divide long-term borrowing by it and times by 100

50,000200,000 × 100 = 25%

Example 2 · high gearing

Equity £200,000. Non-current liabilities £300,000.

Find capital employed

£200,000 + £300,000 = £500,000

Divide and times by 100

300,000500,000 × 100 = 60%

What it tells youOver about 50% is highly geared: lots of interest to pay, risky if interest rates rise, and harder to borrow more. Low gearing means room to borrow for growth.

Inventory turnover

Inventory turnover = cost of sales ÷ average inventory · Average inventory = (opening + closing) ÷ 2

Use it whenyou need how many times a year the stock is sold and replaced.

Example

Cost of sales £80,000. Opening inventory £10,000. Closing inventory £30,000. Find the inventory turnover.

Find average inventory

(£10,000 + £30,000) ÷ 2 = £20,000

Divide cost of sales by it

£80,000 ÷ £20,000 = 4 times a year

What it tells youHigher is usually better: stock is not sitting around. It matters most for fresh food or fashion. Compare with similar firms.

Receivables days

Receivables days = trade receivables ÷ revenue × 365

Use it whenyou need how long customers take, on average, to pay what they owe.

Example

Trade receivables £15,000. Revenue £200,000. Find the receivables days to the nearest day.

Divide receivables by revenue

15,000200,000 = 0.075

Times by 365 and round

0.075 × 365 = 27.375 → 27 days

What it tells youFewer days is better for cash flow. If it is longer than the credit terms the firm gives (say 30 days), it should chase customers.

Payables days

Payables days = trade payables ÷ cost of sales × 365

Use it whenyou need how long the business takes, on average, to pay its suppliers.

Example

Trade payables £3,000. Cost of sales £36,500. Find the payables days.

Divide payables by cost of sales

3,00036,500 = 0.0821...

Times by 365

30 days

What it tells youMore days helps cash flow, but pay too late and suppliers may stop giving credit. Compare it with receivables days: ideally customers pay you before you pay suppliers.

Investment ratios A Level

Dividend yield

Dividend yield = dividend per share ÷ share price × 100 · Dividend per share = total dividends ÷ number of shares

Use it whena shareholder wants to know the yearly return from dividends compared with what the share costs.

Example 1

A share costs 400p and pays a dividend of 20p. Find the dividend yield.

Divide dividend by share price (both in pence)

20400 = 0.05

Times by 100

5%

Example 2 · find dividend per share first

Total dividends £1,500,000. 10,000,000 shares. Share price 300p.

Find dividend per share

£1,500,000 ÷ 10,000,000 = £0.15 = 15p

Divide by share price and times by 100

15300 × 100 = 5%

Put both figures in pence (or both in pounds) before dividing.

Dividend cover

Dividend cover = profit for the year ÷ total dividends

Use it whenyou need how many times the dividend could be paid out of this year's profit.

Example

Profit for the year £30,000. Dividends paid £10,000. Find the dividend cover.

Divide profit by dividends

£30,000 ÷ £10,000 = 3 times

What it tells youHigher cover means the dividend is safer and more profit is kept for growth. Below 1 means it paid out more than it earned.

Price/earnings (P/E) ratio

P/E ratio = share price ÷ earnings per share · Earnings per share = profit for the year ÷ number of shares

Use it whenyou compare a share's price with the profit behind each share.

Example 1

Share price 400p. Earnings per share 40p. Find the P/E ratio.

Divide price by earnings per share

400 ÷ 40 = 10

Example 2 · find earnings per share first

Profit for the year £2,000,000. 8,000,000 shares. Share price 350p.

Find earnings per share

£2,000,000 ÷ 8,000,000 = £0.25 = 25p

Divide price by it

350 ÷ 25 = 14

What it tells youA high P/E means investors are paying a lot for each £1 of profit because they expect strong growth.

Investment appraisal A Level

Payback period

Months into the final year = amount still to pay back ÷ that year's net cash flow × 12

Use it whenyou need how long an investment takes to pay back its cost from its net cash flows.

Example

A gym spends £50,000 on new machines. Net cash flows: year 1 £20,000, year 2 £20,000, year 3 £24,000. Find the payback period.

Add up year by year (cumulative)

Year 1: £20,000 · Year 2: £40,000 · Year 3: £64,000

It pays back during year 3. Find what is left after year 2

£50,000 − £40,000 = £10,000

Divide by year 3's cash flow and times by 12

10,00024,000 × 12 = 5 months

Put it together

2 years 5 months

What it tells youShorter is better, especially when cash is tight or the future is uncertain. But payback ignores cash after payback and the fact that later money is worth less.

Accounting rate of return (ARR)

ARR = average annual profit ÷ initial investment × 100

Use it whenyou compare the yearly profit from a project with its cost, as a percentage. Also called the average rate of return.

Example

Machines cost £50,000. Net cash flows over 4 years: £20,000, £20,000, £24,000, £16,000. Find the ARR.

Add up all the net cash flows

£20,000 + £20,000 + £24,000 + £16,000 = £80,000

Take off the cost to get total profit

£80,000 − £50,000 = £30,000

Divide by the number of years

£30,000 ÷ 4 = £7,500 a year

Divide by the cost and times by 100

7,50050,000 × 100 = 15%

What it tells youCompare it with other projects and with the interest rate on a loan. 15% beats a 5% loan rate, so it looks worthwhile.

Net present value (NPV)

NPV = total of (each year's net cash flow × discount factor) − initial cost

Use it whenyou need to allow for money later being worth less than money now. The discount factors are always given.

Example 1 · positive

Cost £50,000. Net cash flows: year 1 £20,000, year 2 £20,000, year 3 £24,000. Discount factors at 10%: 0.909, 0.826, 0.751. Find the NPV.

Times each year's cash flow by its discount factor

£20,000 × 0.909 = £18,180

Year 2

£20,000 × 0.826 = £16,520

Year 3

£24,000 × 0.751 = £18,024

Add up the present values

£18,180 + £16,520 + £18,024 = £52,724

Take off the cost

£52,724 − £50,000 = £2,724

Example 2 · negative

Cost £40,000. £15,000 a year for 3 years. Same discount factors.

Present values

£13,635 + £12,390 + £11,265 = £37,290

Take off the cost

£37,290 − £40,000 = −£2,710

What it tells youPositive NPV: the project earns more than the discount rate, so it is worth doing on financial grounds. Negative NPV: reject it, or look for strong non-financial reasons.

Marketing analysis A Level

Income elasticity of demand (YED)

YED = % change in quantity demanded ÷ % change in income

Use it whenyou need how sales react when people's incomes change, for example in a recession.

Example 1 · luxury

Incomes rise by 5% and sales of holidays rise by 10%. Find the YED.

Quantity goes on top

10 ÷ 5 = 2

Positive and above 1

Normal good, and a luxury

Example 2 · inferior

Incomes rise by 4% and sales of value beans fall by 2%. Find the YED.

Quantity goes on top

−2 ÷ 4 = −0.5

Negative

Inferior good

What it tells youThe sign matters. Positive: normal good, sales rise as people get richer. Negative: inferior good, sales may rise in a recession.

Promotional elasticity of demand

Promotional elasticity = % change in quantity demanded ÷ % change in promotion spending

Use it whenyou need to judge whether extra spending on adverts or offers is worth it.

Example

A shop raises its advert spending by 25% and sales rise by 5%. Find the promotional elasticity.

Divide the sales change by the advert change

5 ÷ 25 = 0.2

What it tells you0.2 is low: sales rose much more slowly than the advert budget, so the extra spending may not pay for itself. Above 1 means promotion is very effective.

Cross elasticity of demand (XED)

XED = % change in quantity demanded of product B ÷ % change in price of product A

Use it whenyou need how a rival's or a partner product's price change affects your sales.

Example 1 · complements

Printer prices rise by 10% and ink sales fall by 4%. Find the XED.

B's quantity change on top

−4 ÷ 10 = −0.4

Negative

Complements: bought together

Example 2 · substitutes

Costa raises prices by 10%. Sales at the Caffè Nero next door rise by 3%.

B's quantity change on top

3 ÷ 10 = 0.3

Positive

Substitutes: rivals you can swap

Moving average (sales forecasting)

3-period moving average = total of 3 periods ÷ 3, then slide along one period

Use it whenyou need to smooth out the ups and downs in sales to see the trend.

Example

A café's sales in £000: Jan 10, Feb 14, Mar 12, Apr 16, May 20. Find the 3-month moving averages.

Add the first three months and divide by 3. It sits in the middle month (Feb)

(10 + 14 + 12) ÷ 3 = 12

Slide along one month (Mar)

(14 + 12 + 16) ÷ 3 = 14

Slide again (Apr)

(12 + 16 + 20) ÷ 3 = 16

What it tells youThe trend is rising by about £2,000 a month. Extend it to forecast, but remember it assumes the past pattern carries on.

With 4 periods (quarters), the average falls between two quarters, so you average each pair of 4-period averages to centre it.

Human resource management A Level

Absenteeism rate

Absenteeism rate = days absent ÷ total working days × 100

Use it whenyou need how much work time is lost to staff being off.

Example

A gym has 10 staff, each meant to work 200 days a year. Altogether they were absent for 80 days. Find the absenteeism rate.

Find total working days: staff × days each

10 × 200 = 2,000

Divide days absent by it

802,000 = 0.04

Times by 100

4%

What it tells youLower is better. A rising rate can point to low morale or poor working conditions and pushes up costs for cover.

Graphs AS and A Level

Break-even chart AS

Break-even point = where the revenue line crosses the total costs line

Use it whena question asks you to draw, label or read a break-even chart. It shows break-even output, margin of safety and profit or loss at any output.

408012016020005001,0001,5002,0002,5003,000Output (haircuts a month)Costs and revenue (£)actualbreak-evenRevenueTotal costsFixed costsprofitlossmargin of safety

How to draw it

A barber: fixed costs £1,200 a month, price £15 a cut, products £3 a cut. Up to 200 cuts.

Fixed costs: a flat line

£1,200 at every output

Total costs: start at fixed costs, work out the top end

£1,200 + (£3 × 200) = £1,800

Revenue: start at 0, work out the top end

£15 × 200 = £3,000

Draw each line with a ruler and label all three

plus both axes, with units

How to read it

Break-even: where revenue meets total costs. Read down

100 cuts (revenue £1,500)

Margin of safety: actual output − break-even

160 − 100 = 60 cuts

Profit at an output: the gap from total costs up to revenue

at 200 cuts: £3,000 − £1,800 = £1,200

Left of break-even the gap is a loss. Right of it the gap is profit. Exam limits: it assumes every unit made is sold, the price stays the same and costs are straight lines.

Changes on a break-even chart AS

Price up: revenue line steeper, break-even falls · Fixed costs up: total costs move up, break-even rises · Variable cost up: total costs steeper, break-even rises

Use it whena question asks what happens to break-even if the price or costs change. Redraw only the line that changes.

408012016020005001,0001,5002,0002,5003,000Output (haircuts a month)Costs and revenue (£)new revenue (£18)old revenue (£15)Total costs80100

Example · price rise

The barber raises his price from £15 to £18.

Only revenue changes. Find its new top end

£18 × 200 = £3,600

The new line is steeper. Read where it meets total costs

80 cuts

Check with the formula

£1,200 ÷ (£18 − £3) = 80 cuts

Example · fixed cost rise

Rent goes up, so fixed costs rise to £1,500.

Fixed costs and total costs both move up £300. Same slope

total costs now start at £1,500

Revenue meets the new total costs later

£1,500 ÷ £12 = 125 cuts

A higher price lowers break-even, but sales may fall. Say so in an evaluation answer.

Demand and supply diagram AS

Demand slopes down · Supply slopes up · Where they cross = the market price and quantity (equilibrium)

Use it whenexplaining how a change in demand or supply affects price. Syllabus: factors affecting demand and supply, and how they interact with price.

2004006008001,00002468101214161820QuantityPrice (£)DD2Sequilibrium

How to draw it

Label the axes

price up the side, quantity along the bottom

Draw D going down and S going up. Label both

mark P and Q where they cross

How to read it

Demand for a product rises (from D to D2).

Read the old crossing point

£9, 350 units

Shift demand right and read the new crossing point

£11, 450 units

Say what happened

price and quantity both rise

Shift right = more, left = less. Demand up: price up. Supply up: price down. A change in price alone moves you along a curve. It does not shift it.

Product life cycle AS

Introduction → growth → maturity → decline · An extension strategy pushes back the decline

Use it whenasked what stage a product is at, or how a firm could keep sales up. Sales go up the side, time along the bottom.

TimeSalesIntroGrowthMaturityDeclineextensionstrategy

How to read it

Introduction: low sales, high promotion costs

usually a loss

Growth: sales rise fast, rivals start to copy

profit starts

Maturity: sales level off, competition is strongest

time for an extension strategy

Decline: sales and profit fall

cut costs or withdraw the product

Extension strategies

Use them in maturity, before decline sets in

new markets, new uses, new design, new packaging, special offers

Draw the extension strategy as a new bump or a dashed line rising off the curve in late maturity. Cash flow is usually negative in introduction and strongest in maturity.

Boston Matrix AS

Star: high share, high growth · Question mark: low share, high growth · Cash cow: high share, low growth · Dog: low share, low growth

Use it whenyou analyse a firm's range of products (its portfolio). Circle size shows each product's sales.

StarQuestion markCash cowDogHighLowHighLowRelative market shareMarket growth

How to read it

Find the product's market share. High is on the LEFT

left half = high share

Find its market growth. High is at the top

top half = high growth

Name the box, then say what to do

cash cow: milk it · star: invest · question mark: decide · dog: drop or keep

Cash cows make the money that pays for stars and question marks. A good portfolio has a balance. It is a snapshot: products move between boxes over time.

Price elasticity on a demand curve A Level

Steep demand curve: inelastic (sales hardly react) · Flat demand curve: elastic (sales react a lot)

Use it whenyou explain PED with a diagram, or read two points off a demand curve to work out PED. Revenue = price × quantity = the rectangle under the point.

QuantityPrice (£)revenueSteep: INELASTICbig price fall,small rise in sales
QuantityPrice (£)revenueFlat: ELASTICsmall price fall,big rise in sales

How to read it

Price falls from £10 (400 sold) to £8 (600 sold).

% change in quantity (from the first point)

(600 − 400) ÷ 400 × 100 = 50%

% change in price

(8 − 10) ÷ 10 × 100 = −20%

Quantity ÷ price, ignore the minus

50 ÷ 20 = 2.5, elastic

Check revenue (rectangle)

£10 × 400 = £4,000 → £8 × 600 = £4,800

Elastic: a price cut raises revenue. Inelastic: a price rise raises revenue. On a straight-line demand curve, PED changes along the line, so always work it out between the two points given.

Moving average trend graph A Level

Plot actual sales and the centred moving averages · Draw the trend line through the averages · Extend it to forecast

Use it whena question asks you to plot a trend or forecast sales from a four-period centred moving average.

Q1Q2Q3Q4Q1Q2Q3Q4Q1405060708090100110Sales (£000)forecastactual salestrend202420252026

How to draw it

Plot actual sales for each quarter and join them

a zig-zag: that is the seasonal pattern

Plot each centred moving average at its own quarter

the first one sits on Q3 of year 1

Draw a straight line through the averages

the trend

How to read it

Extend the trend line to the quarter you want

Q1 2026: 100 (£000)

Average seasonal variation for Q1 = actual − trend, averaged

Q1 2025: 70 − 80 = −10

Forecast = trend + seasonal variation

100 + (−10) = 90 (£000)

The further you extend the line, the less reliable the forecast. It assumes the past pattern carries on, so mention changes like a new rival or a recession.